Careers

Thanks for taking the time to visit our site today and most importantly our career page.

At Dawsons we understand our most valuable resource is our strong team of local experienced property experts, assisting our clients with ‘all things property’ such as: property sales, rentals, mortgage and financial advice, a dedicated auction dept, and a land and new homes team.

Being a local independent partnership, we have continuously grown since inception in 1991 to now having over 120 employees within our branches covering Swansea, Llanelli and surrounding areas. We are extremely proud to note that over 60% of our team have been with us for over 10 years, with many of these being 20 years +, this is due to the investment in our team’s training and development along with the encouragement for our staff members to grow individually alongside the business.

A testament to ‘team Dawsons’ for their hard work and dedication to our clients is the numerous local, regional, and national awards that we have won over the years.

So do you have a passion for property?

Whilst we may not always have positions advertised below, both our sales and rentals directors (Jo & Ricky) are always keen to speak with individuals that have an eye for property, excellent customer service skills, current or previous experience within the industry, or indeed someone new to sales or lettings that has a hunger to learn and would like to engage in a career in ‘all things property’.

If this sounds like you, we suggest you email us your CV with a covering letter. We will definitely take the time to look over any emails/letters/CV’s received, so please get in touch today at careers@dawsonsproperty.co.uk 

WE CURRENTLY HAVE THESE VACANCIES

1. Residential Lettings Property Management and Client Support

Dawsons, Swansea's leading Estate Agency, which is well established in managing properties throughout Swansea and surrounding areas, is looking for a suitable candidate to join their busy, experienced, and motivated residential lettings property management department.

Along with our current team of experienced property inspectors and property management coordinators based throughout our 5 lettings offices covering the geographical area of Swansea to Llanelli, the successful candidate will be responsible for the maintenance coordination within our busy Mumbles office.

Dawsons pro-active approach to lettings and our ability to provide our clients with a quick and efficient personal service is foremost in our thinking. Our market is competitive so we need someone that is highly energetic and willing to go that extra mile to get the job done. There is no doubt, this is an ideal opportunity for someone looking to develop their career within property management.

Main Responsibilities:

• Liaising with tenants and landlords on all aspects of direct property maintenance and services reported by either party or identified as a result of property inspections.
• Liaising with Dawsons and client contractors, along with warranty/guarantee service providers.
• Organisation and the completion of legal requirements of both landlord and agent with regards to yearly certificates, any annual, 5 and 10 yearly inspections.
• Facilitating quarterly property inspections, by liaising closely with Dawsons property inspectors.
• Several key administration office duties.
• Pro-activeness demonstrating skills that both retain and build a client base of managed and occupied properties.

The Individual:

From the very outset along with all of our staff from our showroom-based negotiators through to our administration and accounting teams, our property maintenance coordinators are the face of Dawsons, assisting their managers in developing and growing each office. 

The ideal candidate will possess:

• Current and/or previous experience within this role or similar roles within the property industry
• Excellent organisational skills
• Excellent written and oral communication skills 
• A professional, positive, and enthusiastic approach 
• A strong customer focus 
• Meeting and exceeding targets 
• Self-motivation 
• Great accuracy and attention to detail 
• Ability to work on your own as well as in a team 
• Intermediate MS Word, Excel, & Outlook skills

The successful candidate will benefit from:

• Working within a diverse and experienced team, that is both personable and driven to achieve the best results.
• Healthcare and pension.
• Competitive salary and incentives.
• Dawsons benefits that include training, potential career development and progression opportunities are also offered.

To apply for this position please send a covering letter along with your CV to ricky.purdy@dawsonsproperty.co.uk

2. EXPERIENCED Residential Lettings Property Manager

Dawsons, Swansea's leading Estate Agency, who are well established in the management of properties throughout Swansea, Llanelli and their surrounding areas, are looking for a suitable candidate to join their busy, experienced, and motivated residential lettings property management and review team to ensure Dawsons landlords and tenants receive effective, customer focussed property management during their tenancy.

Along with our current and experienced property management team, the successful candidate will be responsible for several key roles and the geographical areas covering our Swansea offices.

Dawsons pro-active approach to lettings and our ability to provide our clients with a quick and efficient personal service, is foremost in our thinking. Our market is competitive, so we need someone that is highly energetic and willing to go that extra mile to get the job done. There is no doubt, this is an ideal opportunity for someone looking to develop their career further within property management.

The key areas of the role, amongst many other aspects, will involve:

• Planning and conducting routine property visits, arranged through the department by the use of desktop and remote software systems.

• Reporting directly to the branch and department managers alongside experienced members within the department, as well as liaising closely with other members of the residential lettings team. Ensuring our landlords, tenants, contractors and colleagues are fully abreast of actions you have taken, programmes of work and progress and recording the same to the property management system.

• Assisting the property management’s team ‘office based staff’ with telephone enquiries and maintenance requests from landlords and tenants. This will include liaising with our trusted third parties involved with the successful completion of a repair, addition or upgrade within a managed property, along with obtaining competitive quotations where required.

• Liaising with contractors to plan and carry out authorised repairs/projects, and to monitor the on-going repair/maintenance projects through to completion.

• Processing contractor invoicing, through liaising with our internal accounts department.

• Planning and conducting end of tenancy vacation inspections, arranged through the department with the use of desktop and remote software systems.

• To collate and submit evidence to the Tenancy Deposit Scheme (TDS) in the event of a disputed deposit, including any evidence required as part of an adjudication case and dealing with any Insurance claims.

• Plan and co-ordinate a personal and team monthly diary for end of tenancy inspections and routine property visits, in conjunction with other inspectors and the department as a whole.

You will be expected to:

• Comply with Dawsons Employee Handbook including your Health and Safety responsibilities
• Comply with all current legislation affecting the business
• Be a good team worker – supporting and promoting all of our services and departments
• Ensure all management systems are kept up to date and maintained
• Ensure that only approved and suitable contractors are instructed
• Delivering excellent customer service at all times
• Peer check all management visit reports

The ideal candidate will possess the following skills, knowledge and experience:

• Excellent team worker with a flexible approach to work
• Have an ability to multi-task and self-motivate
• Be adaptable and a good team player
• To have a strong service ethic with great attention to detail
• Strong organisational skills
• Excellent written and oral communication skills and confidence in dealing with clients
• A professional, positive, and enthusiastic approach
• A strong customer focus (taking and using your initiative)
• The ability to meet and exceed targets
• Great accuracy and attention to detail
• Ability to work on your own as well as in a busy team environment
• Intermediate MS Word, Excel, & Outlook skills
• Experience in either property management or the lettings field is preferred but not essential

Job Types: Full time, Permanent

To apply please send your covering letter along with your CV to ricky.purdy@dawsonsproperty.co.uk

3. Residential Property Sales Consultants

Dawsons are the leading, multi-award-winning independent estate agency established in 1991.

Having an established name is important, but in reality, it’s our people that make us the best, renowned for delivering exemplary service and outstanding results.

Helping people move is far more than a job for us, we love what we do and will always go that extra mile to ensure our clients receive the best possible experience and the results that they want.

Moving home is probably one of the most important decisions in people’s lives and there is nothing more rewarding than being on that journey with our clients from start to finish.

If you have boundless energy, a true passion for helping people coupled with compassion and resilience together with a natural desire to succeed to be the best, we want to hear from you!

We are highly innovative and forward-thinking with the emphasis on recognising and rewarding our people. This is a fantastic opportunity to join an exciting and inspiring workplace where we will provide all the necessary training, support and mentoring to help you on your career path and climb the ladder within our company.

Due to expansion, we have several positions available across our network of branches. We invite all candidates whether currently in senior/manager positions looking for their step on the career ladder to having no experience.

About You:-

• Have outstanding customer service skills.
• Excellent communication skills - a good listener and always remaining professional, enthusiastic and confident when meeting and greeting clients, with a smile.
• A great team player with strong organisation and planning skills.
• Problem solver with a positive outlook.
• Energy and Drive to achieve the desired results for our clients.

What the role entails:-

• Helping, advising, and qualifying buyers to ensure their needs and requirements are met by matching suitable properties.
• Quickly gauge rapport and build on existing and new business relationships
• Accompanying buyers around properties.
• Negotiating offers
• Undertake market appraisals
• Knowing the local market
• A sound understanding and ability to demonstrate all compliance procedures

Requirements:

• Full clean driving licence.
• Smart appearance, well-spoken and articulate.#
• Hours: 9.00 am to 5.30 pm – Monday to Friday
• One in 4 Saturdays 9.00 am to 4.00 pm

Please apply in the first instance with a covering letter stating why you want this position together with your c.v

Job Types: Full-time, Permanent

To apply please send your covering letter along with your CV to jst@dawsonsproperty.co.uk

4. Residential Lettings Client Finance Clerk

Dawsons Swansea’s Leading Lettings Agency with 5 dedicated branches across Swansea and Llanelli, is looking for a suitable candidate to join their busy, experienced, and motivated residential lettings accounts department based in our Swansea (Walter Road) branch.

Dawsons pro-active approach to lettings and our ability to provide our clients with a quick and efficient personal service, is foremost in our thinking. Our market is competitive, so we need someone that is highly energetic and willing to go that extra mile to get the job done.

Along with the current and key accounts staff, the successful candidate will be responsible for general accounts and book-keeping, as well as day to day interaction with clients, and staff throughout the department. This is an ideal opportunity for someone either looking to start their career in accounting or develop their career further, within a fast moving and interesting industry.

The Role, will be responsible for;

- Receiving rental payments and allocating to the correct account.
- Preparing the rent returns and rental statements to clients.
- Liaising with the managers regarding charges to be made to client accounts.
- Recording expenditure on the database.
- Ensuring that monthly payments are received and chasing when needed.
- Answering queries from tenants, and landlords.
- Performing bank reconciliations.
- Maintaining a backup ledger of the monthly reconciliations.

The ideal candidate will have excellent numerical, written and communication skills and will be keen to progress and will possess:

- Excellent organisational skills.
- Excellent written and oral communication skills.
- A professional, positive, and enthusiastic approach.
- A strong customer focus.
- Will possess great self-motivation.
- Great accuracy and attention to detail.
- Ability to work on your own as well as in a team.
- Intermediate MS Word, Excel, & Outlook skills as a minimum.

Preferable Candidates will possess:

- At least 1 years' experience in the industry or 2 years accounting in a similar environment

- Experience with industry or comparable software.

To apply for this position please forward your CV and covering letter to ricky.purdy@dawsonsproperty.co.uk in the first instance.

5. Residential Lettings Administration Coordinator 

Dawsons, Swansea's leading Estate Agency, who are well established in the management of properties throughout Swansea, Llanelli and their surrounding areas, are looking for a suitable candidate to undertake a branch administration coordinator role within their Swansea lettings team. The successful candidate will join their busy, experienced, and motivated residential lettings department to ensure Dawsons landlords and tenants receive effective, customer focussed property management during their tenancy.

This is an exciting opportunity for a full time role within the lettings industry and within one of the top 5% of agents within the country, in fact the ONLY agent in South West Wales to be listed in the Best Agents Guide 2021 and 2022. Dawsons are ideally looking for a full time position to commence as soon as possible.

Dawsons pro-active approach to lettings and our ability to provide our clients with a quick and efficient personal service, is foremost in our thinking. Our market is competitive, so we need someone that is highly energetic and willing to go that extra mile to get the job done. There is no doubt, this is an ideal opportunity for someone looking to develop their career further within Residential Lettings.

Our administration coordinators along with our lettings coordinators, valuers and property management teams, are the face of Dawsons helping assist our managers in developing and growing each office.

Main Responsibilities:

- To provide an accurate and efficient administrative service to all staff with their office.
- To undertake both telephone and face to face support for our landlords, and tenants when required.
- Comply with the companies’ standard procedures and all statuary legislative and regulatory requirements effecting letting agency.
- Helping negotiators to assist in the process through to a tenants occupation.
- Pro-activeness demonstrating skills to retain and build client base.

The Individual:
- Previous administrative experience is required, and within the industry advantageous.

- Competent time management and prioritising skills.

The ideal candidate will possess:
-Excellent organisational skills
-Excellent written and oral communication skills
-A professional, positive, and enthusiastic approach
-A strong customer focus
-The ability to meet and exceed targets
-Self-motivation
-Great accuracy and attention to detail
-Ability to work on your own as well as in a team
-Intermediate MS office 365 package (inc. Word, Excel, Outlook and team skills)

The successful candidate will benefit from:

- Competitive salary and incentives.

- Dawsons benefits that include training, potential career development and progression opportunities are also offered.

To apply for this position please forward your CV and covering letter to ricky.purdy@dawsonsproperty.co.uk in the first instance.

6. Saturday Viewing Assistant

We are offering an exciting opportunity to join Swansea’s biggest, truly independent leading estate agency as Saturday Sales Negotiator to join our highly successful teams across our branch network.

The role will require excellent communication skills over the phone and face to face. You need to hungry, driven, smart, professional and deliver outstanding customer service, in a confident mature manner.

Key Responsibilities:

• Assist clients on accompanied viewings
• Assist customer enquiries both in person, over the telephone or via email
• Maintain updated records on the client database.
• Current driving licence essential.
• The ability to commit to in-house training during the week as agreed is advantageous.
• During holidays/sickness, we do have the opportunity to provide overtime, however, this is not guaranteed.
• Office opening hours Saturday 9 am - 4 pm

Job Types: Part-time, Permanent

To apply please send your covering letter along with your CV to jst@dawsonsproperty.co.uk

COVID-19 considerations: please visit www.dawsonsproperty.co.uk for our Covid-19 health and safety policy and procedures

If the position you were looking for is not listed, but are still interested in joining 'team Dawsons', please check back soon or email your CV and covering email/letter to careers@dawsonsproperty.co.uk