Expanding South Wales Estate Agents make key Sales Director appointment

Leading Estate Agents Dawsons has made a significant appointment by announcing Joanne Summerfield-Talbot as Director of Residential Sales. It is a challenging new role that Dawsons has created due to the need to provide ‘excellent customer service’ in conjunction with improving sales success and the overall expansion of the company. “Joanne will be responsible to research and communicate with other estate agents across the country, looking to utilize new ideas to improve the overall ‘buying/selling experience’ of the Swansea estate agency market within Dawsons,” said Dawsons Senior Partner Chris Hope. “We already have a Director of Residential Lettings in Ricky Purdy and we felt we needed to counter balance that with a Director of Residential Sales and Joanne fits everything we were looking for in someone with expertise in both sales and management. She is a perfect blend to direct the sales department. Joanne, 49, began her career in estate agency in 1983, working her way through the ranks to senior manager at a well-known independent agency heading up their Swansea Sales operation. She joined Dawsons 12 years ago, initially in their Auction Department before becoming manager at the firm’s Gorseinon Branch in 2007, enjoying great success year on year. “Due to the continued success and expansion of the company the role of ‘Director of Residential Sales’ has been created and I am so thrilled to be given the opportunity by the Partners,” said Joanne. “Of course there will be challenging times ahead as in all industries.  However, I feel I am more than ready and capable to meet the demands. “I have a particular interest in training and the development of staff and systems so as to collectively ensure what organisation changes/business policies and legal compliance are necessary, in our ever changing industry.  So as to maintain our number one position as Swansea’s leading estate agent competing in future property markets. “ Joanne’s daily activities will include being the day-today point of contact for Dawsons’ eight sales branches, as well as recruitment, training and continuous development of all sales staff, reviewing and implementing new business policies and ultimately driving Dawsons forward to maintain Dawsons as Swansea’s leading agent. For more information about Dawsons and our properties. Visit our main property site http://www.dawsonsproperty.co.uk/index.php