Leading South Wales estate agent picks up prestigious national award

Dawsons has been presented with the Gold Rateragent “Agent of the Year Award” in the Swansea category for 2015. Their marina branch Swansea Marina took the gold award for Swansea. Not only that but the Swansea Sales office also lifted the Silver Award and the Swansea Lettings office walked away with the Bronze award. Based on reviews from clients compared across Rateragent’s website, combined with ratings from elsewhere across the UK, the awards recognise quality of service. “These accolades reaffirm the high standards we strive to achieve each working day,” said Ricky Purdy, Dawsons Director of Lettings. “It is great to see that our clients are receiving and benefiting from the service we provide throughout our branches. “What is also nice to see is that these customers are taking time out of their busy lives to acknowledge the individual and group efforts our staff make. “Our staff who work so hard to achieve such high standards will ensure that every effort is made to continue the good work.” The award comes on the back of two staff at Mumbles lettings office being awarded Rateragent agent of the week for outstanding customer service. Mal McCallion, Rateragent’s CEO, said: “Dawsons Marina Branch has beaten off dozens of local competitors to win this gold award. “It’s based upon hand-checked reviews on Rateragent, a site devoted to providing those researching the right agent to sell or let their home with comprehensive information about the best agent for them. “Knowing that Dawsons has not only engaged with such a transparent and trustworthy site – but also that they have won the Gold award based upon their reviews on it – tells you all you need to know about their approach to their service. “Dawsons has delighted clients, ones happy to publicly praise the service that they’ve been provided with this year. At the very least this should encourage anyone looking to move in the area in 2016 to consider Dawsons as their agent in the process.”